Refund policy

- Orders may be exchanged or returned within 30 days after delivery. Please follow the return steps for the items you wish to return, and submit a new order for your new items.

- For all customers in the United States, please email hello@vespractive.com or text +1(323)813-8539 with your email address, order number, and reason for return, and we will email you a return label

- We will only accept returns that are unworn, unaltered, and unwashed with all tags in place and in its original packaging

- All promotional and sale items are final sale

- We are not responsible for any lost packages for all returns. Using a carrier service that provides tracking and insurance is recommended. Free returns for customers in the United States. International customers are responsible for return shipping costs and customs duties. (For customs duties collected upon delivery, the amount will be subtracted from the final refunds). 

- Please allow 7 to 10 business days to process the return once received. You will be notified via email once the refund has been issued!

- Please leave a note in the package with your order number and the reason for returns.

-Your purchases are important to us, but please be aware: a refund will not be provided if you return the package to the wrong address.

- Return address is: 

11500 Tennessee Ave, Unit 429
Los Angeles, CA 90064

For further assistance, please contact us at hello@vespractive.com. Make sure to provide your email address at checkout.