CONTACT US
Your inquiry is important to us. We will get back to you as quickly as possible.
(If you have not heard back from us in a timely manner, please also check your spam or trash box).
Customer Service: hello@vespractive.com
Wholesale Inquiries: hello@vespractive.com
Influencer Collabs (Instagram, TikTok, & Youtube): hello@vespractive.com or DM us @vespr.active
Press: hello@vespractive.com
Blogs & Online Media: hello@vespractive.com
General Inquiries & Feedbacks: hello@vespractive.com
Phone or SMS: 323-813-8539
Frequently asked questions
Once your order is placed, you will receive a confirmation email with your order details. If you would like to update the style/color/size or shipping address, please send us an email at hello@vespractive.com with the new info before the parcel is shipped.
Once your order is placed, you will receive a confirmation email with your order details. If you would like to update the style/color/size or shipping address, please send us an email at hello@vespractive.com with the new info before the parcel is shipped.
Cancellations are accepted only before your order is shipped out. If you need to cancel, please email us at hello@vespractive.com as soon as possible before we ship your parcel.
Cancellations are accepted only before your order is shipped out. If you need to cancel, please email us at hello@vespractive.com as soon as possible before we ship your parcel.
Please allow up to 10 days to process the refund once the return parcel is received. You will be notified via email once the refund has been issued.
Please allow up to 10 days to process the refund once the return parcel is received. You will be notified via email once the refund has been issued.
Yes we ship internationally. However, we do not offer free shipping for international shipments (including taxes, duties, and international processing).
Yes we ship internationally. However, we do not offer free shipping for international shipments (including taxes, duties, and international processing).
You will receive an email with tracking info once your parcel is dispatched. If the email fails to find you, please contact us at hello@vespractive.com to check your package status.
You will receive an email with tracking info once your parcel is dispatched. If the email fails to find you, please contact us at hello@vespractive.com to check your package status.
Parcels are usually delivered in within the estimated timeframe. However, natural disasters such as weather conditions and other circumstances beyond our control may cause delays.
In addition, some items may be out of stock due to high demand in peak seasons. We might need to split your order into multiple parcels and have everything in stock shipped first. If an item you have purchased is out of stock, we will inform you via email and have the remainder of your order dispatched as soon as they have been restocked.
Parcels are usually delivered in within the estimated timeframe. However, natural disasters such as weather conditions and other circumstances beyond our control may cause delays.
In addition, some items may be out of stock due to high demand in peak seasons. We might need to split your order into multiple parcels and have everything in stock shipped first. If an item you have purchased is out of stock, we will inform you via email and have the remainder of your order dispatched as soon as they have been restocked.
Some items may be out of stock due to high demand in peak seasons. We might need to split your order into multiple parcels and have everything in stock shipped first. If an item you have purchased is out of stock, we will inform you via email and have the remainder of your order dispatched as soon as they have been restocked.
Some items may be out of stock due to high demand in peak seasons. We might need to split your order into multiple parcels and have everything in stock shipped first. If an item you have purchased is out of stock, we will inform you via email and have the remainder of your order dispatched as soon as they have been restocked.
Please double check your card and account information was entered correctly. If you continue having issues, please contact your issuing bank or contact our Customer Service at hello@vespractive.com.
Please double check your card and account information was entered correctly. If you continue having issues, please contact your issuing bank or contact our Customer Service at hello@vespractive.com.
Stay tuned for exclusive deals and promotions by subscribing to our Vespr Insiders List (shown on bottom right-hand side of homepage footer)!
Stay tuned for exclusive deals and promotions by subscribing to our Vespr Insiders List (shown on bottom right-hand side of homepage footer)!
Please view our size guide
Please view our size guide